Return Policy
Refunds
Hyperlocal Extreme Weather will process returns and refunds only for items that were purchased directly from Hyperlocal Extreme Weather within the last 30 days. If you need to return an item please see our Return Guidelines below to ensure proper processing. Failure to follow these guidelines may result in a delay processing your return and affect your ability to receive a refund. IMPORTANT: All returns require a return authorization number from HLEW@hyperlocalextremeweather.com
Refund Process
Once your return is received, a credit for the full purchase price (plus tax) excluding outbound shipping cost will be issued to the credit card used to purchase the item(s) you are returning. You are responsible for the cost of returning the item(s) to Hyperlocal Extreme Weather unless the return is a result of our error.
Return Guidelines
You may return any new, unused items ordered from Hyperlocal Extreme Weather in the last 30 calendar days. Items must be returned in the original packaging. Please allow 2 weeks from receipt of return for processing.
Instructions
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Contact HLEW@hyperlocalextremeweather.com for a Return Authorization Number.
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Securely package the item(s) in the original packaging.
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Be sure to identify yourself on the outside of the box with the name on the order, billing or shipping address, and assigned Return Authorization Number.
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Clearly label the package for return using the address printed on the packing slip included with your order
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Returns must be postmarked within 30 days of original receipt.
Ship the package from your nearest post office or other carrier of your choice. Please make sure to affix the appropriate amount of postage. We strongly recommend choosing a shipment method that allows you to track your package.
Contact Information
HLEW welcomes your questions or comments regarding this Statement of Policy. If you believe that HLEW has not adhered to this Statement, please contact HLEW at:
Hyperlocal Extreme Weather
Telephone Number:
Email Address:
HLEW@hyperlocalextremeweather.com